"The Zoom course you did for us was brilliant - thank you so much. You tailored the course to the specific first aid area that we wanted to cover (choking) and we both felt so much more confident afterwards.
Our son unfortunately choked on a piece of meat recently, and with your training we managed the situation and were quickly able to dislodge the meat.
We will certainly be doing the full course as I would like to practice the practical techniques on the dummies (that would be provided).
Thank you so much to you and the Heartstart Team for giving training on invaluable life saving skills. September 2020
Our very sincere thanks for the emergency life saving skills sessions that you ran for Bishop's Waltham cubs. We had tremendous feedback from the groups and it is so important that they not only learn these skills, but also receive regular updates. So we will look at a repeat session in about 18 months if that is OK; perhaps more advanced for those who attended this time around and basic for new joiners."
"I have done a few first aid courses over the years and I really liked the way this one was delivered – keeping you fully engaged and creating good interaction with no one “hiding in the corner” but happily joining in. We had 100% positive feed back and I am sure that the valuable skills learnt will stay with everyone for many years to come."
"Many thanks to Meon Valley Heartstart for putting on our courses last week. They were very well attended and the feedback from the people taking the courses was excellent (enjoyable, informative, well delivered and well worth doing were the comments)".
"Fantastic and hands-on, everyone enjoyed the session"
"I am sorry it has taken me so long to email you and Steve to thank you for the fantastic session you did at the Brickworks last month. I really enjoyed the session and got brilliant feedback from my volunteers too. Many thanks for the Certificates which are much appreciated.
I have done a short write up for this months eNewsletter so fingers crossed you get more enquiries. "
Mary Flinn, July 2019
"Thank you for arranging Janice and Di to conduct training for us last Saturday. We all really enjoyed our morning and I have had nothing but positive feedback from all those involved.
We are now minded to go ahead with installing a Defibrillator on the side of the building."
"I just wanted to say how much we enjoyed/learned from the HeartStart evening at the Stables. All your team made it an enjoyable evening whilst learning some invaluable information which my 14 year old daughter and myself got a lot out of"
"I just wanted to drop you and your team a short line to thank you for your time and great tuition the other night. Both Beverley and I found it very informative and also very well presented. It was interesting to see how many people have experienced a patient requiring help and indeed being a patient."
“As a complete novice to the process I had much to learn and assimilate. However, the information and training imparted by David and Roy over the evening was interesting, thorough-out and given with much enthusiasm. The crucial element of having two extremely experienced professionals giving a very fluid presentation, interspersed with practical examples citing their own hands on experience was pretty compelling stuff. I felt it covered all the initial questions I would have asked, and much more. Additionally, our own practical involvement really helped me understand the operational aspects of the process and highlighted the physical effort required. Essential know how!
Well done David and Roy! Thank you once again”.
"Thank you so much for the excellent session you did with the guides last week. They really enjoyed it and we were glad to revise their first aid skills as part of their first aid badge."
"Thank you for the first aid course yesterday. I thought the course was great - informative, well delivered and above all useful".
"I did a first aid course with Roy last June. I had to use first aid on a man who collapsed in Romsey a couple of weeks ago. Without the training from Roy I wouldn't have known what to do or how to help".
“Please can you pass on my thanks to Sandy and Steve for the excellent course they ran tonight”.
“I recently took part in one of your sessions held at SSE in Havant. Firstly I would like to thank you for the excellent session. I found it very useful and informative and as a first aider it really helped me top up my knowledge and confidence in what is such an important subject.
I’d like to shout from the rooftops to my colleges with SSE about how useful I found the session with a view that other sites may think about hosting one of your sessions”
"Just wanted to thank you for the session yesterday. I really enjoyed it and went home to practice the recovery position."
"I attended a really fantastic Heart Start session at Bartley Village Hall a
couple of weeks back. An amazing session ran by Roy off the back of our
neighbourhood watch. I have never had any training of this type... And it was perfect - a great session. I was first on the scene of a bad road traffic accident a few years back and wished I had had some training before then."
"We just wanted to thank you again for setting up the Heartstart course which was excellent, really valuable. We very much appreciated your time and effort in making it happen."
"Meon Valley Heartstart have now provided four training sessions in CPR and other forms of life saving skills to members of our tennis club. In organising and attending these sessions, I have been hugely impressed by the thoroughness and professionalism shown by the team. They have given unstintingly and voluntarily of their time, both in preparing for the sessions and in their delivery. They have captured the attention and imagination of the participants, about 60 in all, with excellent communication skills and opportunities for practical exercises (including CPR with dummies). Our club has members ranging from the early years up to their 80s, and the possibility of the need for CPR in the course of energetic games is very real. So to have a good number of members trained and confident in CPR and other life saving skills is a source of reassurance, and could save lives either at on the courts or in the course of members’ live generally. Thank you very much."
"A big thank you to you and your team for a great session last night, everybody was very happy with the way it went and gave good feedback and I think went away feeling much more confident on dealing with an emergency situation. By the number that have requested to come to the longer course they are very keen to continue to learn."
"I recently attended a Heartstart Training course at my local golf club in case of any emergency that may have occurred whilst out on the course, but little did I expect to have to use these skills on my lifelong friend of 64 years. Unfortunately my friend Dave recently suffered a stroke and, to help in his recovery, I undertook to take him out on a weekly basis. Dave's stroke left him with no taste and difficulty in swallowing and, while in a restaurant on one of our trips, Dave began to choke on a chip which had become lodged in his windpipe. To my horror he was unable to cough it up. Thanks to HEARTSTART I was able to deal with the situation and save the life of a valued friend. If therefore like me you have the opportunity to attend a HEARTSTART course then don't delay."
"Thank you once more for a well-delivered training course. It is a very good thing for our community that you and people like you are willing to give so freely of your time and expertise. We now have over 30 of our members trained and if there is enough interest maybe we can consider another course in the Autumn?"
"Just want to say a big thank you for giving such an interesting talk to our club. We have had a lot of very positive feed-back from our members, and it would be great if you could come next year and give us the follow-up talk we discussed. We will be sorting out the dates nearer to the end of the year, so I will come back to you when we have some definite dates."
"Just wanted to say thank you very much for a fantastic session last night. It was informative, entertaining and really eye-opening. In the past I have found first aid really overwhelming and not remembered much at all but I know I will remember much of what you taught us last night! My confidence has really grown already and I’ve not felt that before. I like how there was a range of ways to help us remember the info (videos, interactive, anecdotal stories, the posters at the front, you talking, plus the booklet to take away) I’m a new Mum and it was an evening out for me to escape on my own and use my brain for something other than changing nappies so it was very worthwhile and enjoyable! I really admire all you and the community responders do. I have already recommended the course to my friends and I would be very happy to do it again with them."
"Just wanted to say thanks for the great session at Swanmore yesterday evening. It was a real tour de force on your part, especially having been in an emergency situation yourself only recently.
It was all very clear and delivered with a good dose of humour with the opportunity for each of us to have a go ourselves. I will read the booklet a few times and hope the information sticks! Your comment about children remembering it better than adults is very true. At 83 I am increasingly conscious of that."
"It was a very good course and I feel confident that I could have a go at saving someone or trying which I wouldn't have before."
"I wanted to thank you and Janice so much for a very informative and necessary training in CPR last week at Sheet Village Hall. It is a brilliant initiative and we are so lucky to be offered this training and by experts. I really enjoyed your approach which was totally professional yet reassuring and encouraging. I appreciate very much your efforts and time in instructing groups such as ours in the community. Well done and thank you."
"Wow aren't you the talk of the town (well pre school)!!! The children loved it and the parents are so impressed, in fact so impressed we have been asked if we can book for next years leavers!! So please can I book more dates."
"What a wonderful programme you gave us last evening at Sheet. My wife and I were very impressed with your informative presentation and we certainly learnt a valuable skill. Thank you for all your efforts and for answering all the questions in such a friendly manner."